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Have questions or need more information about our products and services? We're here to help.

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Our team is ready to answer your questions and provide you with the information you need.

Our Location

Building C2, Factory, Daguanyuan Road, West of Pingbu Avenue, Xinhua Street, Huadu District, Guangzhou City

Call Us

086 13480760523

Email Us

service@haikewargame.com

Working Hours

Monday to Saturday: 9:00 - 18:00

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Our Sales Team

Meet our dedicated sales representatives who are ready to assist you with your inquiries.

Paul liu

Paul liu

Sales Director

08613480760523

paul@ysscorp.com

Finnia Fan

Finnia Fan

Sales Director

8613888888882

sarah@ysscorp.com

Jason he

Jason he

Sales Manager

8613888888883

michael@ysscorp.com

Frequently Asked Questions

Find answers to common questions about our products and services.

What is the minimum order quantity for your products?

Our standard minimum order quantity (MOQ) is 100 units per product model. However, for custom orders or special circumstances, we are willing to discuss and adjust the MOQ based on your specific requirements.

How long does it take to deliver products after placing an order?

Standard delivery time is 30-45 days after order confirmation and receipt of payment. For urgent orders, we offer expedited production services with a delivery time of 15-20 days, subject to additional charges.

Do you provide custom OEM/ODM services?

Yes, we specialize in providing OEM/ODM services. We can customize products according to your specifications, including logo printing, packaging design, and even developing new products based on your unique requirements.

What is your warranty policy?

We provide a 24-month warranty on all our products. The warranty covers manufacturing defects but does not include damage caused by improper use, accidents, or unauthorized repairs.

What payment methods do you accept?

We accept various payment methods including T/T (Telegraphic Transfer), L/C (Letter of Credit), Western Union, and PayPal. For large orders, we typically require a 30% deposit with the balance due before shipment.

Can't find the answer you're looking for? Contact us and we'll be happy to help.